Wednesday, October 21, 2009

The Critical Thinker Issue #4 - Make Your Meetings Count



Love them or hate them, meetings are an essential part of corporate and social life. Meetings are when important issues are debated and decisions made. It's at meetings when the process of winning or losing begins. Sadly, a lot of meetings lack the focus, direction and effectiveness they require.

Why is this the case? What is it that we, as meeting organizers and participants, have not been doing that has contributed to this rather sorry state of affairs?

Fortunately, basic common sense, and good critical thinking, can be applied to dramatically enhance the effectiveness of your meetings.

To learn more, read this week’s The Critical Thinker article on ‘meetings’.

To aid the quality of day-to-day decision-making in your organization, learn more about our Situation Management framework and processes at DPI Asia's website.

Thursday, October 8, 2009

The Strategic Thinker Issue #3 : Supremacy Is Not A Dirty Word

This is the period when most companies have their annual “retreat”. The worst economic crisis in 70 years may have put paid to the desire to go away to somewhere secluded and scintillating. It does not change the need, however, to come up back with that tangible evidence of work put in – variously called the “strategic plan”, the “new strategy”, the “work plan”, the “new vision-mission statement”.

Whatever it may be called, many of these are modifications or extrapolations of last year’s output. They are “adequate” to see us through another year. It is seldom, if ever, a re-think of what is needed to win in the ever-changing landscape that confronts a business these days. Strategy to us is not about “adequacy”, it is about SUPREMACY . . . And there is a process of thinking to get you well on the road to achieving it.

Read this week’s article, ‘Supremacy is not a Dirty Word’.

To learn more about our process, visit the Strategic Thinking Process section of DPI Asia's website.

Thursday, September 24, 2009

The Critical Thinker #3 - No Motherhood Statements Please!

Perhaps it is because I am an English man living in Singapore, but I often sense that participants to my workshops feel that I’m a stickler for good English just because I am, well, English! It is true that I am sensitive to the quality of the English used, but it’s not because I have a hidden desire to be an English teacher. Nor am I a purist when it comes to grammar. In fact, I can speak Singlish – the local English dialect – as well as the next man (and over the Mahjong table to boot!)

No. The reality is that there is a direct link between the words we say or write and the thinking that’s going on in our heads, or not gone on as the case may be. Our words reflect our thought process. Muddled and unclear words indicate muddled and unclear thinking.

Worse still, even if we are good thinkers, we may be perceived as the opposite if the words we use to express ourselves are found in general, unspecific statements. Like many things in business, this is, of course, common sense after the fact.

So … to enhance our own ability to think clearly and critically, and to ensure we are perceived as doing so by those that count around us, such as customers, bosses etc., we must avoid “motherhood and apple pie” and get straight to the point. Talking of which, read more in the complete The Critical Thinker Issue #3.

To learn more about our day-to-day Critical Thinking processes, visit the Situation Management section of DPI Asia's website.

Thursday, September 10, 2009

The Strategic Thinker Issue #2 : Obstacles To Strategic Thinking

Like most senior executives, you are putting in over 60 hours at work each week. How much of these 60-plus hours are spent on strategic – as opposed to operational – issues? Research has found that senior executives like yourself spend less than 10% of a 60-hour week on strategic matters. Hardly enough, especially in these challenging times. And we wonder why many of us consistently get caught off guard by “unpredictable” and sudden events – a certain legislation got passed “overnight”, a competitor has teamed up with another firm and introduced a disruptive business model, an significant client decided to take his business to the competitor across the road, the list goes on . . .

When was the last time you sat your management team members down, gave each one of them a clean sheet of paper, and insisted that they wrote down – in 2 or 3 paragraphs – where you were taking the business? If you haven’t done that before, we’d suggest that you do it soon . . . You might be in for a shocking discovery!

What are we getting at? Simply that there are several obstacles to strategic thinking in organizations that are totally in the hands of seniors executives. Read on by clicking reading our full article here.

It may be the best first step to achieving supremacy in your sandbox!

Visit the Strategic Thinking Process section of DPI Asia's website here.

Friday, August 28, 2009

The Critical Thinker Issue #2 : Questions, Questions, Questions!

Ever had an “annoying” boss who would ask difficult questions?

- When you have a problem you go to them for help; after all, they’ve “been there done that” so should have a ready-made answer for you, but you don’t get “the answer” you expect, just one or two cutting questions that you know will make you think and work harder!
- When you make a presentation, they see through the glitzy animation and have that irritating habit of asking the question(s) that make you feel like the rabbit in the proverbial headlights!

I did. His name was Lingham. He drove me mad! It was only later that I realized he was doing me a favour. Why so?

Questions are the only mechanism available to us to make people think. And, that includes ourselves! Critical Thinking and Questioning Skills are different sides of the same coin. So, I suppose, Lingham played a part in the Critical Thinking journey I am still experiencing.

What about you? Do you want to know how to pre-empt your “annoying” boss? Are you curious about how to become that “annoying” boss? Oops, those pesky questions again! Well, you’ll need to equip yourself with the right questions to ask. Read more in The Critical Thinker Issue #2. It’s available for download here.

Wednesday, August 12, 2009

The Strategic Thinker Issue #1 : What is Strategic Thinking?

The word strategy and its many derivatives – top level strategy, corporate strategy, strategy map, strategic objectives, strategic leverage, strategic project - are “music” to many a business person’s ears. Savvy managers frequently use some of these, and other “strategic” terms, to get past a stubborn PA when they might not otherwise have been able to! The reality, however, is that the word strategy means different things to different people. Reflect on the following statements:

• “My strategy is to be the No. 1 in my chosen segment. The tactics that I will pursue are ...”
• “My goal is to be the No. 1 in my chosen market segment. The strategy that I will pursue is ...”

The word strategy is used in two entirely opposite senses. Most of us have witnessed or experienced the “fun” of a discussion on strategy when the parties involved have different perceptions of the word strategy. We can hear the wheels spinning now!

Besides, there is a tendency among the overwhelming majority to equate strategy with strategic planning. “An off-site strategy meeting” usually means “An off-site strategic planning meeting”.

But ... Strategic Planning does not Strategic Thinking maketh! Read this article on ‘What Is Strategic Thinking?’ to learn more...

Thursday, July 30, 2009

The Critical Thinker Issue #1 : Why bother with Critical Thinking?

As a recognized “Leader in Critical Thinking” we are often asked: What is Critical Thinking? What makes it different from “normal” thinking? Why bother with it? Can it be learnt?

Interesting and provoking questions indeed!

The last question is the easiest to answer – as our 29 years of hands-on experience has conclusively demonstrated, everyone can learn to be a better thinker. And to deliver better results in the process. However, a complete answer to all these questions will require exposure to the various Critical Thinking Processes that DPI continues to develop and deploy with our clients. These processes will be subject of future posts and related articles. Stay tuned!

Meanwhile, we suggest you download and read this article – What Is Critical Thinking? – that uses an everyday analogy to begin to answer the all important questions posed above. Take this as an opportunity to reflect on your existing abilities and thought-processes. To “open up” your mind to the more in-depth articles that will follow. Happy Reading!